Track My Order

All High-End Royalty Hair orders are shipped from our Corporate Office located in Atlanta, GA (USA). Items in stock are shipped within 3 - 5 days; customized items are shipped within 5 - 7 days. We ship Monday through Friday, excluding weekends and holidays. You will receive a tracking number once your order ships.

SERVICE:

USPS Priority (USA)

DHL Express (International)

ORDER PROCESSING TIME:

1 - 2 Business Days

2 - 4 Business Days

ESTIMATED DELIVERY:

3 - 7 Business Days

5 - 10 Business Days

You will receive a confirmation e-mail once your order has been shipped, which will include your tracking number and a link to follow the journey of your package. If there is a problem with your tracking number or package delivery, please contact the courier directly before contacting us. Please allow 3 - 7 days for the tracking information to show. In some rare cases, the tracking information may not update but you will still receive your order. Please contact us after the estimated delivery time.

It is the responsibility of the buyer to make sure that the shipping address is correct. Orders are generally shipped within 3 - 5 Business Days. If you made an error in your shipping address, please contact us at highendroyalty@gmail.com before order shipment. If your order is already processing or has been shipped, we are no longer able to change the address. The only thing we can do is wait to see if the package gets returned back to us. If it does get returned back to our office, we can then ship it to the correct address or provide you with a full refund.

Customers are responsible for all import duties, customs, and local taxes charged by your country. As we are unable to advise the amount of what these fees might be, we recommend to contact your country's customs office or tax agent for respective charges and rates on a package coming outside of your country.